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Assistance with Travel and Transport
Understand travel support, transport funding and your options
NDIS travel and transport assistance may help participants access work, study, appointments or community activities. The right support depends on your needs, plan and the service being delivered.
Care Camp Australia welcomes enquiries from Melbourne and across Victoria. Tell us what travel support you need so our team can confirm whether it matches our current services.
Travel and transport support, explained
This term can describe different kinds of help with a participant’s travel needs. The support depends on the person and the service being provided.
The NDIS uses “assistance with travel/transport arrangements” as a support label. A plan may include transport funding for some participants who cannot use public transport independently because of disability. Other supports may help a person build travel skills or access activities.
Check your own plan and ask your NDIS contact what applies. Funding is not automatic.
Participant transport funding
This is funding in a participant’s plan for transport needs. The NDIA decides what applies to each person.
Provider travel
This is travel time or cost a provider may claim when delivering an approved support. Separate rules apply.
These are different arrangements. Ask about the support, any travel charges and what your plan can cover before service begins.
Travel support should fit your goals and circumstances
The places you need to reach can help clarify what assistance to discuss. Examples below are common travel needs, not a promise that a particular service is available.
Travel needs to discuss
Discuss what help you may need to reach an appointment or another important destination.
Explain your usual route, timing and any assistance needed to take part.
Ask whether help to understand a route or travel option is within the available service.
The right arrangement starts with what you want to do and what makes travel difficult. Share these details when you speak with a provider or your NDIS contact.
Questions to help plan your journey
Travel funding and provider charges
NDIS transport funding is based on individual circumstances and the supports in a person’s plan. The NDIA decides what may be funded under its rules.
Participant transport funding and provider travel are not the same. A provider may only claim travel costs when the applicable pricing rules and service agreement allow it. Ask for costs to be explained before support starts.
Costs to clarify before travel
Fares, fuel, parking and tolls are not automatically covered by every plan or service. Confirm what applies to you.
For personal advice, check your plan with your NDIS contact. Care Camp Australia can discuss its service availability and explain any proposed arrangements before you decide.
Who may need NDIS travel assistance?
NDIS travel assistance in Melbourne may be worth discussing if disability-related barriers make it hard to reach places that matter to you. The NDIS decides funding based on your circumstances and plan.
You may want to discuss travel support if you:
Travel and community participation can work together, but they are different supports.
Travel support focuses on getting to or from a destination. Community participation focuses on taking part in social, recreational or community activities. The actual support and plan rules determine what may apply.
Discuss travel-related help or arrangements that may address your transport needs, where suitable and available.
Explore support to access and take part in social, recreational and community activities.
Learn moreHow to discuss your travel needs
A clear conversation can help confirm what is suitable. Start with the journey, the assistance you need and any questions about costs or funding.
Step 1
Tell us where you need to go, how often and what makes the trip difficult.
Step 2
Share access, communication, mobility or timing needs that may affect the arrangement.
Travel and transport FAQs
Can't find what you're looking for? Our team is happy to help.
It can refer to different kinds of participant transport support. What may be funded or provided depends on your needs, plan and applicable NDIS rules.
No. This is not an emergency transport service. Call 000 in an emergency. For other travel enquiries, contact our team.
Travel may connect with other supports, depending on your goals and plan. Explore these pages to understand each service.
View All ServicesTell us where you need to go and what travel assistance you are looking for. Our team can discuss your needs and confirm whether an appropriate service is currently available.
Or email [email protected]
Talk about travel needs linked to social, recreational or community activities.
Share the destinations that matter in your daily routine and any access barriers.
Ask whether help to understand a route or travel option is within the available service.
Travel and community participation can work together, but they are different supports.
Learn about support with personal routines and everyday activities.
Learn more about Assistance with Daily LifeThese support types are not interchangeable. Check your own plan and the rules for each service.
How to discuss your travel needs
Step 3
Ask what Care Camp can provide, what charges may apply and what to check in your NDIS plan.
Step 4
An enquiry does not confirm a vehicle, driver, booking, service capacity or NDIS funding approval.
Travel and transport FAQs
Some participants may have transport funding in their plan. The NDIA decides what funding applies. Check your plan or ask your my NDIS contact.
No. Participant transport funding and travel costs claimed by a provider are separate arrangements. Check the NDIS transport guidance, pricing rules and your service agreement.
This depends on the support being delivered, what the provider offers and your individual arrangement. Confirm availability, responsibilities and any costs in advance.
Care Camp Australia is based in Mickleham and welcomes enquiries about Melbourne and Victoria. Check our service areas and contact the team to confirm current availability for your suburb.
Review your plan and contact your my NDIS contact or support coordinator. Care Camp Australia can discuss its services but cannot decide your NDIS eligibility or funding.
No. This is not an emergency transport service. Call 000 in an emergency. For other travel enquiries, contact our team.